Returns & Exchanges
If you are not 100% satisfied with your purchase, you may return it within 365 days. The product must be undamaged, unused and in original packaging.
All items returned within 30 days can be returned for an exchange, store credit or refund.
For items returned to us between 30 and 365 days only a store credit or exchange can be made.
If you would like to return an item please print out and complete our return merchandise form here, and include a copy of this in your return package.
Exchanging a size? Not a problem, we will send it out to you for FREE!
All returns must be sent to:
Unit 4/11 Urban Street
Braeside VIC, 3195
Once your package is received, your exchange or refund shall be processed immediately.
Expenses associated with postage shall not be refunded on any return items, unless specified by us.
In this case we will only cover Registered Post expenses, not Express Post.
Please note we cannot be held accountable for any items lost in transit, so registered post is recommended!